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Georgette and Jess Sanchez, parents of missing Los Gatos woman Jeanine
Sanchez Harms, sit at their kitchen table.
A Public Pain The family of a missing woman
continues to remember and hope By Gloria I. Wang Photographs By Paul
Myers Forty-two years ago,
Jess and Georgette Sanchez moved into a modest house in Campbell, hoping to raise their children in
a quiet neighborhood. The house is painted a bright powder blue, with red shutters and a tire swing
out front for the grandkids. Georgette planted Rose of Sharons and bougainvilleas near the entrance,
and they've grown into large bushes that dominate the front yard. Here, their daughter Jeanine held countless
slumber parties as a child, and on these streets near Castro Middle School, she rode her bicycle and
took home stray animals. The house,
Jess says, was to be left to Jeanine and her brother, Wayne, so that Jeanine would never have to
worry about buying her own home. But all that's changed since Jeanine, 42, vanished from her Los
Gatos home more than two months ago.
Now, the Sanchezes don't know how to plan for the future, since they don't even know what happened
to their daughter. They've continued to pay her bills, including the one for her cell phone--which
disappeared along with Jeanine on July 27--in case someone uses it and provides a clue to Jeanine's
whereabouts.  After the
disappearance of her daughter, Georgette Sanchez says that she is just beginning to resume normal
activities, but still alternates between good days and bad days.
"We still have some hope that maybe she's being
held someplace," Georgette says. "As
long as the police don't tell us differently, she might be alive someplace," Jess adds. The Sanchezes, however, increasingly refer to
Jeanine in the past tense. Private
People Georgette says she
dislikes large groups and avoids being the center of attention. After Jeanine disappeared, their
oldest son, Craig, the official family spokesman, protected them from the media spotlight. Attempts
by me, a newspaper reporter, and other members of the press to speak with Jess and Georgette were
politely refused. Craig, however, had
to go back to his home in Maryland at the end of August, and now Jess and Georgette are making
themselves slightly more accessible--including the occasional interview and appearance at some
events in Jeanine's honor. They want to keep the case and Jeanine in people's minds, they say.
I met Jess and Georgette at a Sept. 6
press conference, one of their rare public appearances, and managed to get a brief interview with
them, along with two other journalists, after the conference. I requested to meet with Jess and Georgette the following week, and they
consented. Their home had been off-limits to the press (an August interview with America's Most
Wanted was held at someone else's house), and I expected to meet them at a restaurant or other
neutral ground. But Jess said, "Why don't you come to the house?" A Home Full of Memories Jeanine Sanchez Harms' parents could be
anyone's next door neighbors. Jess, 75, is of Mexican descent, dark-skinned, with a shock of white
hair. He is close to 5 feet, 9 inches tall and wears bifocals. Georgette, 76, has a fair
complexion--she is half-French and half-Mexican--and is usually soft-spoken. Both are retired
educators. Jess was a Spanish teacher at Del Mar High School in San Jose when it first opened, and
retired as the principal of Los Altos High School in 1985. Georgette taught English as a second
language and bilingual classes until 1985 at Cesar Chavez Elementary in San Jose. They have been
married 52 years, and she still calls him "hon." Jess collects videos and audiotapes. In the family room, meticulously labeled
movies--everything from the classic "Breakfast at Tiffany's" to action-adventure blockbusters such
as "Independence Day"--sit on the shelves that line one wall.
 At a Sept. 6 press conference
in the Los Gatos Town Council Chambers, Georgette Sanchez speaks with her daughter's friends, Chigiy
Binell (right) and Janice Burnham (back turned). Georgette loves to garden, as evidenced by the blooms in front and in back of
the house. She's let it slide in the past two months, but is just starting to weed and prune and dig
once again. "Each day we do a little more things ... I just want to be outside because we've been
inside so long," she tells me and then launches into a discussion on the history of the Rose of
Sharon. Family photos adorn the walls
of the Sanchez home--the grandchildren as babies; Georgette as a young woman; the five of them in
the '70s, with one of the sons dressed like a hippie; Jeanine as a bride in 1995. Her marriage to
Randy Harms would end almost five years later. Adjoining the family room is a sunroom that doubles as a playroom for the grandchildren
whenever they visit. Georgette keeps a bin in there that contains all the newspaper articles written
about Jeanine in the past two months, as well as the letters of sympathy that they have received.
The first day that I visit Jess and
Georgette, we sit around the kitchen table to talk. In the middle of the table, there's a purple
pillar candle that Georgette lights every morning and blows out every night. The candle is Jeanine's
favorite color, and it came from an Aug. 26 prayer service for her at St. Thomas of Canterbury
Church in San Jose. Life has been
difficult and even frustrating at times since Jeanine was reported missing on July 30. At first, the
family tried to talk to people in Los Gatos and Campbell--people who worked at the restaurants and
bars that Jeanine frequented--to see if they had seen Jeanine after July 27. Police eventually asked
them to stop so that they could proceed with their investigation.
 Jeanine Sanchez
Harms "There's nothing we
can do right now but wait," Jess says. "Just be patient." Georgette says it's hard being patient. "I want to run up and down the street
and look in the houses and see what's there," she says. They say they hope that each phone call they receive brings some news, but at
the same time, they're reluctant to hear what might prove to be bad news. When they realized that Jeanine was missing,
"we thought it was a mistake," Georgette says. "We're not stupid, but we're a very hopeful kind."
The Sanchezes say they never thought something like this could happen to them. "We always expect
everything to be all right," Georgette says. Initially, the family experienced shock and disbelief, but now Jess says "it's just a
matter of adjusting to the fact that she's not here." Both keep their composure during the
interview. It's still hard, however, for them to see the posted fliers with Jeanine's photograph and
to attend events on her behalf. "That's our daughter," Jess says. "It's just painful." I ask Georgette if she ever thinks that Jeanine
is still around, and she says yes, that she occasionally has dreams about Jeanine. In one of those
dreams, all the family is gathered and Georgette receives a phone call from Jeanine. "She said,
'Mom,' and I looked up and I was going to yell at everybody, and then I woke up," Georgette says.
"It was her voice." "We wake up and
say, 'Is this real, is this happening?'" Jess says. "Some days I feel strong; some days I crumble at anything," Georgette says. A
good day, Georgette says, is "when the family comes over and we talk about things that make me
forget [about the case]." Jess has eight surviving siblings, most of whom stop by the house every
day. Or, Georgette says, it's when "the girls"--Jeanine's closest friends Chigiy Binell and Janice
Burnham--visit, and they all go into the garden and talk. A bad day for Georgette is one that begins
with something that upsets her and she can't shake the mood. Returning to a Routine The Sanchezes are a close-knit family. Craig moved to Maryland with his wife
and two sons about a year ago but flies back every six to eight weeks for business and to see his
parents. Wayne, a divorced father of two, lives with Georgette and Jess. I ask Georgette if there's a role that each
person in the family plays. She says that Craig, who was the family spokesman for the case when it
first broke, is the leader. "We depend on him a lot," Georgette says. Wayne is the cook and
barbecuer, and Jeanine was the social organizer, the one who planned the holidays and family events.
"And me, I guess I'm the follower," Georgette says. Every other weekend, Jess and Georgette pick up Wayne's two daughters, ages 9
and 11. Jess and Georgette recently resumed these visits after a brief hiatus while they were trying
to cope with their daughter's disappearance. During the visits, they don't talk about Jeanine. The
girls "adored her," Georgette says, and know what happened, but act as if everything is normal.
The granddaughters sleep in Jeanine's old
room when they're over. When Jess and Georgette show me the room--still pink, as Jeanine had
decorated it when she was a teenager--there's a cat sleeping on the bed. His name is Willy, and he
is extremely affectionate. The other three cats, Corn Nuts, Smokey and Spooky, remain outside. All
four were adopted by Jeanine and given to her parents when she moved to places that didn't accept
pets. Jeanine gave money to different animal causes and sponsored a child from a poor country. "She
was an extremely compassionate person," Jess says. Another Sad Day One day I call the Sanchezes to see how they're doing. Georgette tells me that it's her
birthday, but she doesn't much feel like celebrating. She's not planning to go out to dinner because
it's Jeanine who usually makes the reservations and comes up with the ideas. "I don't think we'll
ever have happy times again," Georgette says, beginning to sob. "I'm sorry, I have to go," she says
and gently hangs up the phone.
 Jess Sanchez stares out the kitchen window of the house that Jeanine Sanchez Harms
grew up in. Later on in the
day, I stop by the house with roses for Georgette. She greets me at the door with a hug. Inside,
Wayne and Jess are sitting on the couch and watching TV news reports about the terrorist attacks on
the World Trade Center and the Pentagon that had happened earlier that day. Janice and Chigiy are
also there, and they help Georgette with arranging the many bouquets of flowers that she has
received. That night, there is no mention of Jeanine, except when Wayne asks me who I am. "I'm a
reporter with the Los Gatos Weekly-Times," I reply. "Oh," he says. "I thought you worked with my
sister." Lucy Sanchez Crumpton,
Jess's sister and a Los Gatos resident, also drops by to give Georgette a birthday gift. As we
leave, she tells me that it's hard on Jess and Georgette, but they are holding up remarkably well.
Chigiy has known Jeanine since they
were children. "Life is just going to go on, but it's going to be a sadder and lonelier place," she
says. "There's just a void and a hole ... and you can't move on from that stop." Chigiy owns the duplex on Chirco Drive that
Jeanine moved into in April. When I talk to Chigiy, she is gardening in the back yard of the duplex.
She says she usually doesn't refer to Jeanine in the past tense. "I don't even do that with my mom,
and I know that she's dead," Chigiy says. "I don't want to be complacent. I want to find out who did this. I want to bring him to
justice," Chigiy says. "I want him to know that I'm never going to rest until he's behind bars. I
hope he never sleeps because of this. I hope he's tortured by this." Janice, who met Jeanine when they were students
at Prospect High School, says that the recent tragedies on the East Coast bring up new emotions.
"After what happened," Janice says, "I just hope that this hasn't become unimportant in people's
minds." At the same time, Janice grieves for all the people on television who are missing a loved
one in one of the collapsed towers. "It's so upsetting because I can so much relate to what the
people are feeling." Like Georgette,
Janice has dreams about Jeanine. One night, she thought that Jeanine had come back. "She said to me,
'I've just been with one of my ex-boyfriends for a few weeks. I just needed to get away.' And I was
so mad at her," Janice says. "We just
need to find out who's responsible and convict them," Janice says. "Someone needs to be held
responsible." Plans for a
Barbecue In July, Craig and his
family visited Jess and Georgette. On Tuesday, July 24, they all went to Original Joe's in San Jose
for dinner. There, the family made plans to hold a barbecue for Craig the following Sunday.
 Georgette Sanchez holds onto a
tire swing as she walks around the front yard of her Campbell home. On the way back from the restaurant, Jeanine
told her parents about an upcoming date on Friday. She was planning to meet a man named Alex at the
Pruneyard in Campbell. "She didn't want to, but he was insistent," Georgette recalls. Jeanine never contacted her parents after
Friday. Georgette called her twice, wondering when she was planning to come to the barbecue. Janice
also called her several times to ask her how the date went. But Jeanine never called back, and she
never showed up. Alex--William Alex
Wilson III--was one of the last people to see Jeanine. According to police reports, he met Jeanine
at the Rock Bottom Restaurant & Brewery in Campbell on the night of July 27. Sometime during the
night they went their separate ways, and Jeanine ended up with San Jose resident Maurice Nasmeh. The
two eventually went to Jeanine's house. Nasmeh, who has since stopped cooperating with the
investigation, reportedly told police that when he left Jeanine, she was sleeping on her couch.
Later, police discovered that Wilson was
from the Santa Clara family that founded Wilson's Jewel Bakery. His father, William Wilson, had been
mayor of Santa Clara for several years. "I do remember this," Georgette says. "Someone said, 'Oh my,
he's from an extremely well-established family.'" Jess and Georgette didn't learn of Nasmeh's identity until they saw the
police-issued flier with his name and photograph, along with a picture of Jeanine. The Sanchezes say
that they wonder why Nasmeh's photograph was released, but Wilson's was not. Georgette did not expect to see Nasmeh's face
side-by-side with Jeanine's. "It's a horrific flier. It just shocked me," Georgette says. I contacted Wilson at the bakery. "I have been
unfairly tried and prosecuted by the press," he says. "I have no comment."
 Kim
Petersen (left), executive director of the Carole Sund/Carrington Memorial Reward Foundation, speaks
with Georgette Sanchez on Sept. 6, after Petersen announced that the foundation would contribute
$5,000 to Jeanine Sanchez Harms' reward fund. My attempts to reach Nasmeh were unsuccessful. When I ask Jess what he would say to the person
who is responsible for Jeanine's disappearance, his response is different from that of Chigiy and
Janice. "I don't care about him," he says fiercely. "The only thing I care about is getting Jeanine
back. I don't give a damn about him."
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The family of a missing woman
continues to remember and hope
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