Sunnyvale, California Since 1994
News
|
Sunnyvale residents satisfied with city Home issues get lower ratings (By Jana Seshadri) Survey says, most Sunnyvale residents like living in the city and are pleased with the city's services. According to the External Customer Satisfaction Survey, which was conducted last December, Sunnyvale received a 94 percent rating as a place to live and 92 percent rating for quality of services provided by the city. Out of 7,500 surveys mailed out on a random sample, 1,021 responses were received, according to Jamie McCleod, management analyst. McCleod assisted Charles Schwabe, deputy city manager, in compiling the results of the survey. "Overall the results were very positive," McCleod said. With homeland security weighing heavily on people's minds, public safety is of major concern in cities. The Sunnyvale Public Safety Department received a 94 percent rating for both its police and fire protection services. Attractiveness of neighborhood parks received a 91 percent rating, garbage collection and recycling 88 percent and library services 87 percent. McCleod said that the three issues that received the lowest rating in the survey were overcrowding at 62 percent, noise at 80 percent and code enforcement at 80 percent. In order to gather more data about the issues concerning residents, McCleod said, another survey, using the random sample method, will be sent out soon to approximately the same number of residents. Although the surveys will not realistically hit the same homes, "statistically, the results should be accurate within the whole city," McCleod said. She added the city hopes to survey its population twice a year in order to address current issues and gather data about future trends. "We urge residents to respond if they receive the survey," McCleod said. The city is hoping to gather information on six different demographics - location, length of residency, income levels, ethnicity, age and gender. An inadequate number of responses would not provide sufficient data on all the demographics, she said. More focus groups in the future will enable city officials to address and discuss neighborhood concerns, she said. Residents were also asked about issues that could be of major concern to the city in the future. Traffic congestion, too much growth and development, downtown development, the maintenance of property values and economic growth were the major concerns that residents and the city will have to face in the near future, according to survey respondents. |
Feedback, or idea for a Story for the Sun?
(Close this Window to go back to our home page.)
Copyright © SVCN, LLC. Maintained by GoGuys, Inc.